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Objectives and improvements

Isavia has set itself eight objectives relating to social responsibility for 2019. Objectives and related improvement projects were selected with reference to the operation and strategy of the company, comments from external stakeholders and the UN Global Goals and related government priorities.

Isavia’s materiality topics

Isavia’s CSR Report is drafted in accordance with GRI (Global Reporting Initiative) Standards (Core). Those aspects which it is important for the company to cover in its CSR Report are expected to be highlighted there. Consideration is given to the company’s operations and to their impact on the economy, the environment and the community. It was decided to obtain the views of company stakeholders when making this assessment. The company hired a Swedish consultancy company to interview a sample of stakeholders from the five stakeholder groups identified by Isavia, i.e. customers, staff, authorities, suppliers and communities surrounding the company’s airports. Ten interviews with sample stakeholders were conducted in autumn 2018, dealing with topics which stakeholders deemed to be of particular importance for their co-operation with the company, their expectations of the company and their assessment of co-operation with Isavia.

The findings were presented to the company’s Executive Management and discussed with a view to selecting objectives in this field for 2019. A team of staff representatives from all parts of the company submitted proposals for marketing initiatives based on the operation of their divisions. Isavia experts analysed the findings in accordance with the company’s policy-making priorities and identified the most important aspects from that perspective. The focus was on aspects deemed important as regards the content of the report and as regards selecting objectives and improvement projects for 2019. Proposed objectives were submitted to the Managing Director and Executive Management for their approval and presented to the Board of Directors.

Objectives for 2019 and achievements in 2018

Isavia has set itself eight objectives relating to social responsibility for 2019. Objectives and related improvement projects were selected with reference to the nature and policies of the company, comments from external stakeholders and the UN Global Goals and related government priorities. Account was also taken of improvement opportunities linked to GRI aspects and to the company’s commitments to the main rules of the UN Global Compact and to the ‘Responsible Tourism’ incentive programme run by Festa (Centre for Corporate Social Responsibility) and Iceland Tourism. Air Transport Action Group (ATAG), an organisation within the aviation sector which aims to support sustainable growth, links the UN Global Goals to ideas for improvement projects for companies engaged in aviation-related activities. The company also looked at priority aspects in their work. The objectives for 2019 are linked to seven of the seventeen UN Global Goals.

Global Goal 3: Good health and well-being

The company set itself the objective in 2018 of reducing staff accidents which lead to absence. This objective is indirectly linked to Global Goal 3 and specifically to Target 3.6, which aims to ‘halve the number of global deaths and injuries from road traffic accidents’ by 2020. The Air Transport Action Group (ATAG) report links this Global Goal to ongoing training in safety awareness in aviation, and Isavia uses this as its reference. The number of accidents leading to absence rose from seven to eleven over the year. Six of these accidents were due to working facilities, while the other five were caused by other reasons. We will continue to pursue this objective in 2019.

Global Goal 5: Gender equality

Isavia achieved accredited certification under equal pay standard ÍST 85:2012 in 2018 and met its goals of eliminating unexplained general pay discrepancies. Owing to changes to the weighting of certain jobs, the share of women in third-level management positions rose from 14% to 16%. It was decided to recast the objective and make it longer term.

Global Goal 8: Decent work and economic growth

Isavia uses risk management to a high degree in relation to company issues requiring an operating licence. This year, the company has set itself the objective of taking a comprehensive approach to risk management to ensure that it covers social responsibility up to 2024. The plan is to cover the current situation and draft an adoption plan for 2019. This objective is linked to Global Goal 8.

Global Goal 12: Responsible consumption

Isavia set itself the objective in 2018 of increasing the share of sorted waste in its operations. This linked up to Global Goal 12 on responsible consumption and particularly Target 12.6, which aims to ‘substantially reduce waste generation through prevention, reduction, recycling and reuse’ by 2030. An objective was set to increase the share of recyclable waste by at least 5% per passenger year-on-year, and this objective was achieved. For 2019, it was decided to include Target 12.1 in efforts to address Global Goal 12.

Global Goal 13: Climate action

Isavia set itself the objective of reducing the amount of fossil fuels used per passenger using the company’s airports. This links up to Target 13.2 under Global Goal 13, which aims to ‘integrate climate change measures into national policies, strategies and planning’. Isavia also participates in the Airport Carbon Accreditation (ACA) system, run by Airports Council International. This system provides airports with a common framework to take targeted action to reduce the carbon footprint of their actions. The ultimate goal is carbon neutrality. Keflavík Airport has taken part in the project for three years. The objective has been set to reduce carbon emissions by 2030, and work on a detailed plan to achieve this objective is ongoing. A reduction of 1.5% in the use of fossil fuels was achieved in 2018 – this was below expectations. We will continue to pursue this objective in 2019, and it will become a long-term objective.

Global Goal 17: Partnerships for the goals and Global Goal 11: Sustainable cities and communities

Since it was founded, Isavia has endeavoured to attract airlines and passengers to Iceland. There have been calls for closer co-operation in this regard with stakeholders located nearby Iceland’s airports.

Partnership-related action focuses on further strengthening co-operation with the company’s external stakeholders by means of effective and co-ordinated communication. This links up to Target 17.17, under which the company aims to ‘encourage and promote effective public, public-private and civil society partnerships’. This objective was partially achieved in 2018 and efforts will continue in 2019.

These efforts include a plan for Isavia to set up a co-operation forum with the municipalities of Suðurnes, in which they can all get involved and work actively together with Isavia on important issues relating to both the airport and the nearby community. These policy-making activities will be linked to the Global Goals.

Extra focus on Global Goal 11 has been added for 2019. This is linked to the work planned for 2019.