Isavia’s policy
Isavia is responsible for the operation and maintenance of the infrastructure that is the basis for aviation services in Iceland, connections to the wider world and flights between three continents over a large areaIts operations are of considerable national interest. The employees, moreover, make every effort to conduct their work in a safe and efficient manner in harmony with the community. The importance and priorities of these operations are reflected in the company’s policy pyramid.
pOLICY FORMULATION
Isavia is a publicly owned company and operates in accordance with operations and state-ownership legislation. The company’s policies are formulated by its Board of Directors and Executive Board within this framework. A review of the company’s policies was completed in 2018. It was decided to sharpen the company’s mission, vision, values and goals. Policies were arranged into a policy pyramid, and the Board of Directors approved the overall policy mid-way through the year, after consultation with staff. In accordance with the priorities established for the company’s operations, social responsibility was adopted as one of the company’s goals. Managers and staff are expected to follow company policy, and the Executive Board is responsible for implementing policy.
Isavia has set support policies in accordance with the company’s overall policy where appropriate. There exist policies on staff, social responsibility, the environment, quality, safety, information security, working conditions, marketing and risk. The also exists a gender equality plan, a purchasing practice policy, a code of conduct for employees, codes of conduct for suppliers and ownership policies for the Duty Free Store and Tern. The executive directors of each field are responsible for support policies as appropriate. Support policies are set and reviewed in accordance with formal procedures, and policies are approved by the Managing Director or the Board of Directors, as appropriate.
Decisions on Isavia’s day-to-day operations, including issues relating to social responsibility, are taken by the company’s Managing Director and Executive Board. Isavia’s Board of Directors monitors issues related to this field and regularly discusses matters concerning the company’s financial position, development plans, organisational issues, service and efficiency, human resources and security and quality issues.
Isavia’s operations
Isavia is a publicly owned company responsible for the operation, maintenance and development of airports for scheduled flights and landing sites in Iceland. In addition, the company provides air navigation services for domestic and international flights over the northern part of the North Atlantic Ocean.
The core operations of the company fall under three categories: the operation of Keflavík Airport, air navigation services and the operation of other Icelandic airports. The operating structures of the three core operations are, by their nature, very dissimilar. Keflavík Airport is operated wholly on business terms, which means that it is sustainable. The operation of other Icelandic airports is not sustainable and is based on the company’s agreement with the Ministry of the Interior, which determines their level of service, operation and maintenance. State contributions amount to approximately 70% of their total income. The operation of air navigation services in the upper airspace over the North Atlantic Ocean is based on agreements with 24 countries for services and financing, which is based on fee collection on a cost basis.
Isavia owns four subsidiaries, each of which have their own purpose. The Duty Free Store sells duty-free goods at Keflavík Airport, Tern Systems develops software for air navigation services, Domavia manages some of the real property owned by Isavia and Suluk manages the operation of air navigation services in Greenland. Isavia’s headquarters are located at Reykjavík Airport.
Isavia operates four international airports: Keflavík Airport, Reykjavík Airport, Akureyri Airport and Egilsstaðir Airport. In addition, there are nine landing sites for regular scheduled flights in Iceland. The company is also responsible for 36 other landing sites throughout Iceland.
